Privacy Policy

Effective Date: 2023-10-01

This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal information that you provide to us directly, such as your name, phone number, email address, and any details related to your refrigerator repair needs.

We may also collect information automatically, such as your IP address, browser type, and device information when you visit our website.

How We Use Information

We use your information to provide and improve our services, including scheduling repairs, responding to inquiries, and managing customer relationships.

Your information may also be used for marketing purposes, such as sending promotional materials if you have opted in to receive them.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small files stored on your device that help us recognize you and improve our website.

You can choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of our website.

Analytics and Third-Party Tools

We use third-party analytics tools to help us understand how our website is used and to improve our services.

These tools may collect data such as your IP address, pages visited, and time spent on our site, but they do not identify you personally.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted partners who assist us in providing our services, subject to confidentiality agreements.

We may also disclose your information if required by law or to protect our rights and the safety of others.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Once your information is no longer needed, we will securely delete or anonymize it.

Data Security

We prioritize the security of your personal information and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

User Rights

You have the right to access, correct, or delete your personal information at any time. You may also withdraw your consent for us to process your information.

To exercise your rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any changes by posting the new policy on our website with an updated effective date.

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